The Einstein Graphic Services Difference: Your Partner in Wide Format Printing Equipment

The Einstein Graphic Services Difference: Your Partner in Wide Format Printing Equipment

For over 16 years, Einstein Graphic Services has supported businesses with top-tier wide format printing equipment and unmatched personal service. Whether you’re expanding your print capabilities or searching for reliable support, here’s what sets us apart—and how we help your business thrive from day one.

A 16-Year Reputation Built on Trust

In the fast-paced world of large-format graphics, experience counts. Einstein Graphic Services has spent more than a decade refining the sales and support process for wide format printing equipment. Our longevity means you’re working with a knowledgeable team that understands evolving technology, market shifts, and customer needs.

We don’t just sell machines. We develop lasting partnerships based on trust and performance. Over the years, clients have come to rely on our consistent guidance as they navigate choices in equipment, software, and workflow upgrades.

Specialized Sales: The Right Fit for Every Business

Wide format printing equipment is a big investment. That’s why we dedicate ourselves to helping you choose not just any machine—but the right one for your goals and budget.

  • We specialize in large-format printers, cutters, and finishing equipment.
  • Our team collaborates closely with your staff to assess real-world use, projected job volumes, and workspace considerations.
  • We offer a curated selection of models, from starter units up to high-production machines capable of handling the most demanding files and materials.

Our expertise ensures you don’t overbuy or under-equip your shop, optimizing your return on investment from the start.

Brand Partnerships: Canon, HP, and Mutoh

It takes dependable equipment to deliver top-quality results. That’s why Einstein Graphic Services partners directly with industry leaders like Canon, HP, and Mutoh. Our strong relationships with these trusted manufacturers mean you gain access to advanced wide format printing equipment built for reliability and performance.

You benefit from:

  • Direct factory training for our technicians
  • Exclusive promotions and pricing
  • Newest models, plus legacy support when you need it
  • Access to certified parts and supplies

This insider access leads to fewer delays, greater uptime, and a seamless integration with your software and hardware ecosystem.

Free Lifetime Phone Support: Beyond the Initial Sale

A wide format printer is only as valuable as the support behind it. At Einstein Graphic Services, every customer receives free lifetime phone support on the equipment they purchase from us. We understand that questions can pop up anytime—whether you’re setting up a new workflow or troubleshooting an unexpected error.

Here’s how our support policy benefits you:

  • Direct access to experienced technicians, not a call center
  • Fast troubleshooting and remote diagnostics to minimize downtime
  • Advice on routine maintenance and optimization
  • Guidance on software updates or workflow best practices

By removing service call charges and long wait times, we help keep your print shop productive and stress-free.

Fast, 24-Hour Service Response Every Time

Printer problems rarely wait for a convenient moment. Downtime can mean missed deadlines, lost revenue, and frustrated clients. That’s why Einstein Graphic Services guarantees a 24-hour response time for all service calls.

  • You call, and we promptly dispatch a trained technician to your site—often within hours.
  • Common replacement parts and tools are stocked in our service vehicles, enabling most repairs on the first visit.
  • Critical issues are escalated right away, ensuring you aren’t left waiting days for attention.

Our commitment to rapid service helps safeguard your reputation for reliability and allows you to deliver projects with confidence, even under tight schedules.

The Personalized Approach: From Decision to Daily Operation

Purchasing wide format printing equipment can be daunting. That’s why our team approaches every sale as an opportunity for partnership, not just a transaction. We take pride in delivering a fully personalized experience from day one.

Needs Assessment

We start by listening: understanding your print goals, volume forecasts, current challenges, and expansion plans. This initial conversation guides every recommendation we make.

Tailored Recommendations

Based on your unique requirements, we walk you through the most appropriate equipment options. We’ll outline the strengths of each model, talk total cost of ownership, and preview what your workflow will look like post-installation.

Hands-On Training

Once your equipment arrives, our job is just beginning. We deliver comprehensive, on-site training for your team. Whether it’s print management software or media handling, you’ll know exactly how to get the most from your new investment.

Ongoing Partnership

Even after installation, we’re just a call away. From helping you troubleshoot tricky jobs to suggesting workflow improvements, our experts are invested in your long-term success. Our goal is to see your business flourish—today and well into the future.

A Wide Range of Solutions Under One Roof

Einstein Graphic Services simplifies your shopping experience by providing everything you need for wide format printing in a single place. We’re equipped to support shops of all sizes, from startups printing banners to established graphics houses handling architectural plans and tradeshow graphics.

Our product lineup includes:

  • Eco-solvent, aqueous, and UV wide format printers
  • Flatbed and roll-to-roll models
  • Precision media cutters and plotters
  • Laminators and finishing systems
  • RIP software and workflow solutions
  • Genuine inks, media, and accessories

Whether you need a single device or are planning a multi-machine expansion, you’ll have the flexibility to select exactly what fits your operational needs.

Empowering Your Business with Knowledge

Technology moves quickly, but with the right support, your business can stay ahead. Einstein Graphic Services is committed to educational outreach for all our clients:

  • Regular email updates on software improvements and best practices
  • Invitations to hands-on workshops and demonstration events
  • Clear documentation tailored for your specific hardware and application

We proactively alert you to firmware updates or consumable improvements, positioning you to offer new services or enhance print quality before your competition.

Experience the Einstein Difference

What does it mean to work with Einstein Graphic Services? For our customers, it translates to peace of mind, technical mastery, and a true sense of partnership. We believe every business—whether a small design studio or the in-house print department of a large organization—deserves hands-on guidance to maximize investment in wide format printing equipment.

When you choose us, you’re choosing:

  • Years of focused expertise in wide format printing equipment
  • Access to the most respected brands and solutions in the industry
  • Perpetual phone support and rapid on-site service, always free of charge
  • Personalized advice and training designed to meet your unique goals

Let’s work together to transform how you produce stunning graphics, detailed CAD prints, or eye-catching displays. With Einstein Graphic Services, you never have to face print challenges alone.

Conclusion

Selecting wide format printing equipment is just the beginning—having a knowledgeable, customer-focused partner makes all the difference. Discover how Einstein Graphic Services can support your business growth and streamline your print operations at every stage.

Back to blog